Contact and Help
We are here to make this easy. Pick the section below that matches what you need.
I already paid - how do I unlock?
If you bought before, you do not need to pay again. Visit our restore page and we will look up your purchase.
I just paid but I am still locked out
This usually means the success page did not load fully. Try these steps:
- Open the Restore Access page.
- Type the same email you used at Stripe checkout.
- We will check your payment and unlock you right away.
How does the planner work?
You answer a simple form (city, dates, who is going, budget, what you like, what you do not like). We make a full day-by-day vacation itinerary just for you. You can run it as many times as you want for new trips.
Do I need an account?
No. After you pay we remember your access automatically. If you switch devices or browsers, just go to Restore Access and type your purchase email.
Is this a subscription?
No. One simple payment of $15. No monthly bill. No surprises. Pay once and the planner is yours.
Send us a message
If something is still not working, send us a quick note. Please include the email you used to pay.